Terms of service

Welcome to Delourra! By accessing or using our website, products, or services, you agree to abide by the following terms and conditions. Please read these Terms of Service carefully before proceeding.

1. Acceptance of Terms

By using our website or services, you agree to comply with and be bound by these Terms of Service. If you do not agree, please discontinue use immediately.

2. Eligibility

You must be at least 18 years old or have parental/guardian consent to use our website and services. By using our services, you confirm that you meet these requirements.

3. Use of Website

You agree to:

Use the website for lawful purposes only.
Refrain from using the website in ways that may harm, disrupt, or compromise its functionality.
Not attempt to hack, scrape, or reverse-engineer any aspect of the website.

4. Account Responsibilities

If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities under your account. Notify us immediately of any unauthorized use.

5. Purchases and Payments

All prices are displayed in EGP and are subject to change without notice.
Payments must be completed at the time of purchase.
We reserve the right to cancel or refuse any order for any reason, including suspected fraud or misrepresentation.

6. Shipping and Returns

Shipping times and costs vary depending on your location.
Returns are accepted under our Return Policy.
Customers are responsible for return shipping costs unless otherwise stated.

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Delourra and protected under intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

8. Limitation of Liability

Delourra is not responsible for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. Our liability is limited to the purchase price of the items bought.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Please review them regularly.

10. Termination

We reserve the right to suspend or terminate access to our website or services at our discretion, without prior notice, for violations of these Terms.